Terms And Conditions

Last Updated: August 23rd 2024

Welcome to AstroReach. These Terms and Conditions govern your use of our services, including but not limited to CRM Platform, Social Media Marketing Services, Digital Advertising, SEO Services, E-mail Marketing & Retargeting, Digital Marketing Analytics, Web Design, E-commerce, and Graphic Design services.

By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1.Services Provided

AstroReach offers the following services:

CRM Platform

Digital Advertising

SEO Services

E-mail Marketing & Retargeting

Digital Marketing Analytics

Social Media Marketing Services

Web Design

E-commerce

Graphic Design

We reserve the right to modify or discontinue any of our services at any time without prior notice.

2. Subscriptions and Payments

• Subscription Cancellation: To cancel your subscription, you must send a formal email to [email protected] with the subject "Cancel Subscription for [Company Name]" at least 14 days before the desired cancellation date. Refunds will be provided on a pro-rata basis for any prepaid services not yet rendered.

• Unpaid Subscriptions: If payment is not received within 10 days of the due date, your services will be deactivated.

• Changing Packages: If you wish to change your package, any difference in cost will be calculated on a pro-rata basis and must be paid accordingly.

• Creative and Graphic Services: Our standard packages include a limited number of social media posts that incorporate graphic design. If you require additional graphic design services for social media posts or other purposes, these will be billed as an additional service.

3. Use of Services

You agree to use our services for lawful purposes only. You are prohibited from using our services in a way that:

• Violates any applicable local, national, or international law.

• Infringes on the rights of others, including intellectual property rights.

• Engages in any form of fraudulent or misleading activity.

  
  4. Intellectual Property

  All content, designs, graphics, logos, and other materials created by AstroReach remain the intellectual property of AstroReach unless otherwise agreed in writing. You are granted a non-exclusive, non-transferable license to use these materials for the purposes intended.

5. Limitation of Liability

To the maximum extent permitted by law, AstroReach shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services.

6. Confidentiality

We respect your confidential information and require that you respect the confidentiality of others. Except as required by law, we will not disclose any confidential information that you provide to us.

7. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Mauritius, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of our services after any changes to these Terms constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

AstroReach

Email: [email protected]

Phone: +230 *******